ISLAMABAD -UNS: Wafaqi Mohtasib, Mr. Ejaz Ahmad Qureshi, has said that the
ombudsmanship and the UN Sustainable Development Goals pursue shared principles and
purposes which together constitute the agenda for global action. He was inaugurating a webinar
organized by the Asian Ombudsman Association (AOA) in cooperation with the Wafaqi
Mohtasib Secretariat at Islamabad today. Mr. Ejaz Ahmad Qureshi is the current President of the
Asian Ombudsman Association which is a 47-member strong non-political, professional body of
ombudsman institutions in the Asian region.
Addressing the participants, Mr. Ejaz Ahmad Qureshi said that the ombudsman institutions play
a critical role in the implementation of Sustainable Development Goals (SDGs). He added that
the efficient delivery of public services, respect for the rule of law, promotion and protection of
human rights remain fundamental to the principles and purposes of ombudsmanship and the
2030 Agenda for Sustainable Development. Mr. Ejaz Ahmad Qureshi further added that the
mandate of the Wafaqi Mohtasib’s institution is not limited to redressal of grievances alone, but
also provides for ascertaining the root causes of maladministration, bad governance, arbitrary
and discriminatory practices in public administration at all levels. He said that so far, 80 studies
have been conducted which led to long term reforms and fixed the systemic issues faced by the
general public. Inspection visits of public agencies against whom frequent complaints are
received has greatly contributed towards identifying the shortcomings and developing a culture
of fairness, equality and professional propriety, he added.
Dr. Ashfaque Hasan Khan, Director General, National Institute of Policy Studies at the National
University of Science & Technology (NUST), Islamabad in his keynote address, stated that the
people are the ultimate stakeholders in all development efforts including the 2030 Agenda for
Sustainable Development. He emphasized the need for stepping up cooperation between the
ombudsman institutions and the UN Agencies for realizing the core values of the two
programmes.
The Webinar was attended by over one hundred participants representing Asian Ombudsman
Association (AOA), OIC Ombudsman Association (OICOA), the Forum of Pakistan
Ombudsman (FPO), academia and members of civil society at home and abroad.