ISLAMABAD -UNS: Wafaqi Mohtasib (Ombudsman) Mr. Ejaz Ahmad Qureshi has taken a serious notice of the
persistent complaints received from the general public pointing out mismanagement and neglect
being faced by them in the Polyclinic Hospital, Islamabad. The issues highlighted by the
complainants include the non-functioning ofthe MRI Machine, shortage of anesthesia medicines,
untrained hospital staff, sharing of beds by patients, scarce availability of medicines, delay in
verification process of medical bills, and absence of basic facilities for the patients.
The Federal Ombudsman’s Inspection Team constituted under the Senior Advisor Mr.Ahmad
Farooq will visit the Polyclinic Hospital today (Thursday). It will interact with the patients and
the Hospital Administration to ascertain the state of affairs in the Hospital causing a host of
grievances to the patients and their attendants.
It has been pointed out by the complainants that despite the availability of the MRIMachine in
the Hospital, the facility was being denied to the people. The staff usually gives long dates for
conducting ultra-sound and other medical tests. Thalassemia patients were not being attended to
properly by the hospital staff. Patients are required to wait for long hours to consult the Doctors
who normally arrive late which causes immense discomfort in the absence of proper seating
arrangements or the waiting areas for the patients.
The Wafaqi Mohtasib’s Inspection team will formulate its recommendations for addressing the
public grievances after meeting with the Administration of the Polyclinic Hospital and submit its
report to the Wafaqi Mohtasib within one week.
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