New York, NY -UNS: For National Skilled Nursing Care Week, formerly Nursing Home Week, NYC Health + Hospitals recognized its five award-winning skilled nursing facilities and Long-Term Acute Care Hospital. In 2022, NYC Health + Hospitals/Carter launched an in-house Nurse Aide Training Program, which graduated 80 nurse aides and hired 42 of them, which improved the facility’s Certified Nurse Assistant staffing by 17.5% over the last two years. Since January, NYC Health + Hospitals/McKinney has decreased the rate of new pressure injuries among short-stay residents from 4.1% in to 1.9% by hiring additional certified wound nurses.
NYC Health + Hospitals skilled nursing facilities consistently earn high rankings. In 2025, Newsweek ranked NYC Health + Hospitals/Carter, Coler, Gouverneur, and Sea View in the Top 10 of Best Nursing Homes 2025 in New York State, and McKinney ranked in the Top 20. U.S. News & World Report recognized NYC Health + Hospitals/McKinney, Carter, Gouverneur, and Sea View for high performance in long-term care, for the latter three sites, high performance in short-term rehabilitation. NYC Health + Hospitals/Sea View, Coler, Carter, Gouverneur and McKinney consistently earn four- and five-star ratings from the U.S. Centers for Medicare & Medicaid Services (CMS), which designates five-star rated skilled nursing facilities among the top 10 percent of nursing homes in the country.
“For many years, public long-term care facilities have been viewed as last resorts for cases that no other place would take, but this is not the case today. With every patient and resident encounter, we lead with our system’s values of ICARE with kindness, and a holistic person-centered care approach that affirms our role as a preferred provider for so many families across the City,” said NYC Health + Hospitals Senior Vice President for Post-Acute Care Khoi Luong, DO, MBA. “We have a proven track record for care excellence and are uniquely positioned to be the most capable care providers for socially, medically-complex New Yorkers. I am extremely proud of our award-winning facilities earning their place on Newsweek’s Best Nursing Homes in 2025 and consistently earning top CMS ratings for Quality, both greatly attributed to the high standards of our nursing workforce and the teams who support them.”
Post-acute care nurses continue to improve patient care and expand healthcare services, focusing on Quality and Performance Improvement (PI) projects that enhance resident comfort, advance professional development, and positively impact local communities.
Achieving 5-star CMS ratings across the board in 2025, NYC Health + Hospitals/McKinney takes an innovative approach to person-centered care:
Holistic Pain Management – Successfully integrating non-pharmacological therapies, like music therapy and breathing exercises, have helped improve resident comfort while decreasing the use of medications, offering a more holistic approach to pain management.
Professional Growth and Wound Care Excellence – Expanding the wound care program by onboarding additional certified wound nurses which has led to a reduction in new pressure injuries among short-stay residents, with the rate decreasing from 4.1% in to 1.9% since January.
Community Health Screening and Education – Nursing staff conduct community outreach and engagement providing free screenings and health education, focusing on chronic disease management and healthier food choices.
Innovative Shift Structure for Improved Care – To improve continuity of care and reduce rehospitalizations, McKinney has implemented 12-hour shifts on its short-term rehabilitation units, allows the clinical teams to provide consistent care from the same nursing staff, which leads to a better understanding of each resident’s unique needs.
“This week is about more than just the work we do; it’s about celebrating the bonds we’ve formed with our residents and their families. It’s about recognizing that each of us plays a role in creating a home, not just a facility. Every smile, every word of encouragement, every thoughtful gesture has an impact. Together, we create a community where our residents can live with dignity and respect, and we do so with the utmost professionalism and care,” said NYC Health + Hospitals Post Acute Care Chief Nursing Officer Marian McNamara, RN, MSN. “We know that placing a loved one in a skilled nursing facility is not always an easy decision, and we are grateful for the continued support and collaboration of residents’ families. They are a key part of the team, and we value their role in ensuring the well-being of our residents. As we celebrate Nursing Home Week, let’s remember that the work we do is about making a difference in the lives of others. It’s about fostering a sense of belonging and community. It’s about creating a place where everyone feels cared for and valued.”
